Barcelo Maya Palace | All-Inclusive Beach Resort * Xpu Ha

Barcelo Maya Palace Xpu Ha Exterior photo

Barcelo Maya Palace Xpu Ha Amenities photo

Key details

Overview & Features

Carretera Chetumal Pto Juarez, Xpu Ha, 77750

Steps from Playa Barceló Maya

Very good

7.9

8.9

/10

4.2

4.8

Loved by Barcelo Maya Palace guests

Great service

Delicious food

Nice pools

Adults-only pool

Wonderful resort

Friendly staff

"With Premium level we had access to all of the Barcelo properties except the all adult one."

Margaret from United States

read full review

"My girls (in their 20s) snorkeled in front of the Palace and saw sea turtles and sting rays."

Kelly D

read full review

"Combining 5 'all included' properties offers plenty of dining and activity choices for all ages."

Vladyslav

read full review

Rooms & Suites

Barcelo Maya Palace offers Junior Suites and Suites, each with a flat-screen TV, minibar, and coffee maker. Rooms feature either king beds or two double beds, with options for garden, pool, or ocean views. Premium Level rooms include access to a private lounge, unlimited à la carte restaurant reservations, and personalized concierge services. Suites add separate living areas, terraces, and some include sofa beds for extra guests.

Dining Options

The hotel has six restaurants, including La Hacienda (Mexican cuisine), Caribe (seafood), and Rodizio (Brazilian-style meats). A French brasserie offers a wine list and ocean views. The Mirador buffet serves international dishes for breakfast, lunch, and dinner. Fifteen bars include a 24-hour sports bar, poolside Coco Bar, and Carey Lobby Bar with terrace seating. Premium drinks are available in all bars except Barceló Maya Riviera.

Leisure & Activities

Guests can dive with Dressel Divers Club, zip-line across seven cables, or try the wave pool. The resort has 11 pools, including an adults-only option and a kids' water park. U-Spa features 26 treatment cabins, a hydrotherapy circuit, and a fitness center with Peloton bikes. Nightly entertainment includes theater shows and Jaguar's nightclub. An 18-hole mini-golf course and bowling alley are also available.

Location & Access

The hotel is on Xpu Ha Beach, 25 km from Playa del Carmen Airport. Nearby attractions include Kantun Chi eco-park (1 km), Cenote Media Luna (0.5 km), and Xel-Há Park (24-minute drive). Complimentary shuttle buses run every 20 minutes between Barceló Maya Grand Resort properties from 8:00 AM to 2:30 PM.

Services & Amenities

Premium Level guests receive early check-in, late checkout, and a welcome bottle of sparkling wine. The concierge arranges diving trips, golf at Puerto Aventuras (5-minute drive), and tours to Tulum ruins (35 km away). U-Spa offers prenatal massages and bridal packages. A 24-hour medical center, chapel, and shopping plaza with a pharmacy are onsite. Kids' club Barcy operates from 9:00 AM to 5:00 PM.

“The resort sprawls along a stunning private beach, ensuring immediate access to aquatic fun. With all-inclusive access to neighboring sister properties, the activities multiply. The hotel dedicates itself to families, especially with its impressive water park, but some may feel the design lacks a certain polish.”

Edward HayesEditor-in-Chief at Beachresort

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Junior Suite Pool View
2 persons
485 sq. feet
3 Single beds
Air conditioning
Balcony
room details
Suite Junior
2 persons
485 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Junior Suite
2 persons
485 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Check Prices & Room Availability

See what's available for your travel dates now!

October 2026 - October 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

August 2027

September 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

All inclusive
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Barcelo Maya Palace, guests are treated to an exquisite global dining experience that beautifully blends diverse cuisines with inviting atmospheres. From traditional Brazilian flavors to fresh seafood and French delicacies, each restaurant offers a unique culinary escape, allowing travelers to indulge and savor authentic tastes in welcoming settings.

Barcelo Maya Palace Xpu Ha Restaurant photo

Rodizio

Brazilian

Ambiance

Traditional and festive, embodying the lively spirit of Brazilian culture.

Key Offerings

Enjoy an array of carved meats served table-side in a truly interactive dining experience.

Reservation

Hours vary.

Caribe

Seafood

Ambiance

A coastal escape, echoing the serenity of the sea with fresh breezes.

Key Offerings

Delight in freshly caught seafood dishes prepared with a local flair.

Reservation

Hours vary.

Brasserie

French

Ambiance

Elegant and sophisticated, reminiscent of a Parisian bistro.

Key Offerings

Savor classic French dishes, expertly crafted to transport guests to the streets of France.

Reservation

Hours vary.

La Hacienda

International (Vegetarian)

Ambiance

Warm and inviting, with a touch of rustic charm for a cozy dining experience.

Key Offerings

Feast on a varied menu of vegetarian options, from hearty mains to exquisite desserts.

Reservation

Breakfast: 7:00 - 10:30, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:00, daily.

Coral Grill

Grill/BBQ

Ambiance

Outdoor oasis with a lively atmosphere, perfect for casual dining.

Key Offerings

Savor grilled specialties during brunch, lunch, and dinner in a relaxed setting.

Reservation

Brunch, Lunch, Dinner: 10:00 - 18:30, daily.

Location

Carretera Chetumal Pto Juarez, Xpu Ha, 77750

Explore Xpu Ha

Cenote Media Luna

10 minutes walking

Freshwater cenote, perfect for swimming and snorkeling, known for its serene beauty and crystal-clear waters.

Cenote Azul

16 minutes walking

Vibrant cenote featuring stunning blue waters ideal for swimming, with nearby picnic areas and lush scenery.

Cenote Cristalino

15 minutes walking

Popular cenote with clear waters, great for swimming and relaxing. An ideal spot for families to enjoy nature.

Dolphinaris Barcelo

25 minutes walking

Dolphin interaction program offering memorable experiences. Family-friendly with various aquatic activities available.

Snorkeling Adventures

10 minutes drive

Snorkeling at nearby cenotes and beaches, providing vibrant marine life and stunning underwater views.

TAO Wellness Center

20 minutes walking

Wellness center offering yoga classes and spa treatments, perfect for relaxation and rejuvenation.

Beaches of Xpu-ha

30 minutes walking

Beautiful beach with soft sand and clear waters, ideal for sunbathing, swimming, or enjoying water sports.

Eco-Park Santuario De Los Guerreros

7 minutes drive

Nature park offering exciting zip lines and guided tours. An adventurous option for thrill-seekers.

Marenostrum

12 minutes walking

Seafood restaurant with a casual vibe, famous for fresh ceviche and a stunning ocean view.

La Pergola

10 minutes drive

Italian dining option showcasing homemade pasta and pizzas, with an inviting ambiance perfect for couples.

Restaurante El Mercado

15 minutes drive

Creative local dishes made from farm-to-table ingredients, catering to various dietary needs, including vegetarian.

Tradicional

10 minutes drive

Offers classic Mexican dishes. A cozy spot, celebrated for its tacos and vibrant atmosphere.

Rauxa Show

30 minutes walking

Cabaret show featuring live performances, immersive dining, and a vibrant atmosphere suitable for all ages.

Cenote Snack Bar

15 minutes walking

Family-friendly bar at Cenote Azul, offering snacks and beverages in a casual setting with lovely views.

Bar Azul

2 minutes drive

Poolside bar known for tropical drinks and live music, perfect for enjoying an evening out.

Xcaret Park

30 minutes drive

A cultural park filled with attractions including shows and traditional Mexican performances. Fun for the whole family.

Getting around beach destinations

City Centre
Xpu Ha 34 min · 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 36 min · 14.9 mi
Cozumel (CZM) 63 min · 26.0 mi

Want Access to Special Advance Rates?

Grab limited-time exclusive prices now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

3604

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay

Cleanliness

8.8/10

Comfort

8.6/10

Facilities

8.8/10

Free Wi-Fi

7.5/10

Location

8.4/10

Staff

8.1/10

Value for money

7.8/10

Pros

Great food

Clean beach

Spa time

Pool area

Cons

No service

Water issues

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

Questions of the users

About Barcelo Maya Palace

Are premium liquors included in the beverage package at the hotel?

12 November 2024

Yes, premium beverages are included in the package.

Can I find a private beach next to the hotel, or will I need transportation to get there?

27 December 2024

The private beach is located right in front of the hotel.

Is there an admission fee for the on-site water park?

22 March 2025

Yes, the water park has a cost of $20.00 USD per day per person.

Does the hotel offer an all-inclusive package that covers meals and drinks for my honeymoon?

5 April 2025

Yes, the resort offers an all-inclusive package that includes breakfast, lunch, and dinner.

Are there cribs available for infants at the hotel?

14 February 2025

Yes, cribs are available but are subject to availability.

Is there a recreational area for teenagers at the hotel?

30 May 2025

There is no dedicated teen club, but teenagers can participate in various activities arranged by the entertainment staff.

Are there scuba diving opportunities nearby?

10 June 2025

Yes, scuba diving is available through an external company.

What benefits come with upgrading to a Club Premium guest?

21 July 2025

Upgrading includes perks like private check-in, pool towels in the room, premium amenities, and priority reservations at a la carte restaurants, among others.

Can guests book airport transfers and participate in water sports?

8 August 2024

Yes, both transportation to and from the airport and water sports services are available at an extra charge.

What are the check-in times for the hotel?

3 September 2024

Check-in is available after 15:00, but if you arrive earlier, you can use the hotel facilities while waiting for your room.

What is the cost of WiFi at the hotel?

15 January 2025

Complimentary WiFi is available for all guests.

What is the minimum age necessary to make a booking at the hotel?

7 October 2025

The minimum age to book a room is 18 years old.