BARCELO MAYA PALACE

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Overview & Features

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Steps from Playa Barceló Maya

Great

8.0

8.8

/10

4.4

4.8

Loved by guests

Great service
Delicious food
Nice pools
Adults-only pool
Wonderful resort
Friendly staff

"With Premium level we had access to all of the Barcelo properties except the all adult one."

Margaret from United States

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"My girls (in their 20s) snorkeled in front of the Palace and saw sea turtles and sting rays."

Kelly D

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"Combining 5 'all included' properties offers plenty of dining and activity choices for all ages."

Vladyslav

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Barcelo Maya Palace stands as a beacon of contemporary opulence along the breathtaking shores of Xpu Ha, within the renowned Barceló Maya Grand Resort complex. As guests glide into the striking lobby, they are immediately greeted by a visual feast of avant-garde architecture that harmonizes modern flair with tropical elegance. The expansive atrium showcases an array of captivating local artwork, setting the stage for an escape defined by both comfort and adventure. With luxurious Junior Suites and suites boasting every conceivable comfort, from private terraces to stunning garden or ocean views, this hotel prepares to wow even the most discerning traveler. The five-star experience extends seamlessly into the hotel's impressive offerings: 15 bars featuring an around-the-clock sports bar; gourmet dining venues including a Japanese Teppan-Yaki restaurant; and thrilling amenities such as the Dressel Divers Club, where diving and snorkeling adventures await under the Caribbean sun.

Explore the Local Area

Located mere 25 km from Aeropuerto de Playa del Carmen, Barcelo Maya Palace provides convenient access to iconic attractions like the pristine Cenote Cristalino, just 1 km away, and the immersive underwater wonders of the CEDAM Museum. Nearby natural hotspots such as Cenote Azul and Kantun Chi beckon with crystalline waters, while the vibrant culture of Playa del Carmen comes alive within a short drive. For those looking to explore, neighboring hotels in the complex, including Barceló Maya Beach and Barceló Maya Caribe, are within easy walking distance, enriching your stay with additional dining options, pools, and entertainment facilities. The area's transport hubs offer reliable transport links, making it simple to explore the landscapes and stories of the Riviera Maya.

Room Information

Barcelo Maya Palace boasts a total of 756 elegant accommodations, from Junior Suites starting at 500 sq ft to expansive Premium Level suites exceeding 1,200 sq ft. Each guest room is meticulously designed, featuring plush bedding with options for king or double configurations, flat-screen TVs, minibars, and expansive private terraces that serve as serene private retreats with views of the gardens, pools, or ocean. Guests can revel in the thoughtful inclusion of air conditioning, digital alarm clocks, and complimentary toiletries to enhance their comfort.

Room Upgrades

Elevate your stay with exclusive upgrades to the Club Premium rooms, which encompass additional benefits such as personalized concierge services, early check-in, late check-out, and unlimited reservations at the à la carte restaurants. Spanning between 500 to 800 sq ft, these rooms offer upscale features including private balconies, breathtaking ocean or pool views, and access to a dedicated lounge. Deluxe suites provide an expansive layout ideal for families or couples seeking a blend of intimacy and space, showcasing the pinnacle of comfort in a breathtaking coastal setting.

“The resort sprawls along a stunning private beach, ensuring immediate access to aquatic fun. With all-inclusive access to neighboring sister properties, the activities multiply. The hotel dedicates itself to families, especially with its impressive water park, but some may feel the design lacks a certain polish.”

Edward HayesEditor-in-Chief at Beachresort

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Guest Emotional Experience

Shine on SocialsPicture-perfect

“The grounds were beautiful and clean.”

Robert from United States

Explorers, Not TouristsUnderwater paradise

“Abundant coral reefs to snorkeling right at the resort.”

Sharon Carlson from United States

Safe HavenOcean connection

“I loved swimming with turtles right from the shore.”

Debra

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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Junior Suite Pool View

2 persons

45 m²

3 Single beds

Shower

Coffee machine

room details

Suite Junior

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Junior Suite

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Junior Suite Pool View Premium Level

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Barcelo Maya Palace, guests are treated to an exquisite global dining experience that beautifully blends diverse cuisines with inviting atmospheres. From traditional Brazilian flavors to fresh seafood and French delicacies, each restaurant offers a unique culinary escape, allowing travelers to indulge and savor authentic tastes in welcoming settings.

Barcelo Maya Palace Xpu Ha Restaurant photo

Rodizio

Brazilian

Ambiance

Traditional and festive, embodying the lively spirit of Brazilian culture.

Key Offerings

Enjoy an array of carved meats served table-side in a truly interactive dining experience.

Reservation

Hours vary.

Caribe

Seafood

Ambiance

A coastal escape, echoing the serenity of the sea with fresh breezes.

Key Offerings

Delight in freshly caught seafood dishes prepared with a local flair.

Reservation

Hours vary.

Brasserie

French

Ambiance

Elegant and sophisticated, reminiscent of a Parisian bistro.

Key Offerings

Savor classic French dishes, expertly crafted to transport guests to the streets of France.

Reservation

Hours vary.

La Hacienda

International (Vegetarian)

Ambiance

Warm and inviting, with a touch of rustic charm for a cozy dining experience.

Key Offerings

Feast on a varied menu of vegetarian options, from hearty mains to exquisite desserts.

Reservation

Breakfast: 7:00 - 10:30, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:00, daily.

Coral Grill

Grill/BBQ

Ambiance

Outdoor oasis with a lively atmosphere, perfect for casual dining.

Key Offerings

Savor grilled specialties during brunch, lunch, and dinner in a relaxed setting.

Reservation

Brunch, Lunch, Dinner: 10:00 - 18:30, daily.

Mirador

International

Ambiance

Bright and airy with scenic views, ideal for any dining occasion.

Key Offerings

Experience an assortment of international dishes, providing a perfect dining atmosphere for breakfast, lunch, and dinner.

Reservation

Breakfast, Lunch, Dinner: Hours vary.

Location & Nearby Attractions

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Map view

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

1.3 km

Landmark

Cenote snorkeling

2.1 km

Nature reserve

Kantun Chi

1.3 km

Landmark

Cenote, Garden of Eden

1.1 km

Landmark

Cenote Media Luna

690 m

Landmark

TAO Wellness Center

1.7 km

Landmark

Dolphinaris Barcelo

2.1 km

Landmark

Cenote Cristalino

1.1 km

Landmark

Jardin Del Eden Cenote

2.0 km

Landmark

CEDAM Museum

2.2 km

Landmark

Eco-Park Santuario De Los Guerreros

6.4 km

Landmark

Blue Cenote

1.4 km

Museum

Underwater Museum C.e.d.a.m

1.6 km

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.6 km

Landmark

Chikin Ha

2.4 km

Landmark

Cenote Eden

2.0 km

Landmark

Cenote Ponderosa

2.0 km

Beach

Xpu-Ha Beach

2.9 km

Night club

Rauxa Show

2.5 km

Landmark

Cenote Chac-Mool

2.6 km

Landmark

Cenote Abierto

2.9 km

Landmark

Xotik-Ha

2.9 km

Landmark

Cenote Minotauro

3.4 km

Landmark

Dolphinaris Riviera Maya Park

4.2 km

Landmark

Cenote TajMa Ha

4.0 km

Marina

Marina Puerto Aventuras Office

6.4 km

Zoo

Dolphin Discovery Riviera Maya

6.4 km

Nearby

Ruin

Adoratorio

110 m

Beach

Caleta Chac-hal-al

200 m

Restaurants

Marenostrum

990 m

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Explore Xpu Ha

Cenote Media Luna

10 minutes walking

Freshwater cenote, perfect for swimming and snorkeling, known for its serene beauty and crystal-clear waters.

Cenote Azul

16 minutes walking

Vibrant cenote featuring stunning blue waters ideal for swimming, with nearby picnic areas and lush scenery.

Cenote Cristalino

15 minutes walking

Popular cenote with clear waters, great for swimming and relaxing. An ideal spot for families to enjoy nature.

Dolphinaris Barcelo

25 minutes walking

Dolphin interaction program offering memorable experiences. Family-friendly with various aquatic activities available.

Snorkeling Adventures

10 minutes drive

Snorkeling at nearby cenotes and beaches, providing vibrant marine life and stunning underwater views.

TAO Wellness Center

20 minutes walking

Wellness center offering yoga classes and spa treatments, perfect for relaxation and rejuvenation.

Beaches of Xpu-ha

30 minutes walking

Beautiful beach with soft sand and clear waters, ideal for sunbathing, swimming, or enjoying water sports.

Eco-Park Santuario De Los Guerreros

7 minutes drive

Nature park offering exciting zip lines and guided tours. An adventurous option for thrill-seekers.

Marenostrum

12 minutes walking

Seafood restaurant with a casual vibe, famous for fresh ceviche and a stunning ocean view.

La Pergola

10 minutes drive

Italian dining option showcasing homemade pasta and pizzas, with an inviting ambiance perfect for couples.

Restaurante El Mercado

15 minutes drive

Creative local dishes made from farm-to-table ingredients, catering to various dietary needs, including vegetarian.

Tradicional

10 minutes drive

Offers classic Mexican dishes. A cozy spot, celebrated for its tacos and vibrant atmosphere.

Rauxa Show

30 minutes walking

Cabaret show featuring live performances, immersive dining, and a vibrant atmosphere suitable for all ages.

Cenote Snack Bar

15 minutes walking

Family-friendly bar at Cenote Azul, offering snacks and beverages in a casual setting with lovely views.

Bar Azul

2 minutes drive

Poolside bar known for tropical drinks and live music, perfect for enjoying an evening out.

Xcaret Park

30 minutes drive

A cultural park filled with attractions including shows and traditional Mexican performances. Fun for the whole family.

Getting around beach destinations

City Centre

Xpu Ha34 min · 2.8 km

Airports

Playa Del Carmen, Quintana Roo (PCM)36 min · 24.0 km

Cancun International Airport (CUN)120 min · 79.7 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

3604

Questions of the users

About Barcelo Maya Palace

Are premium liquors included in the beverage package at the hotel?

12 November 2024

Yes, premium beverages are included in the package.

Is there a facility for COVID testing available on-site for travelers returning to the United States?

18 January 2025

Yes, a testing center is available, but it requires a prior reservation with guest services.

Can I find a private beach next to the hotel, or will I need transportation to get there?

27 December 2024

The private beach is located right in front of the hotel.

Is there an admission fee for the on-site water park?

22 March 2025

Yes, the water park has a cost of $20.00 USD per day per person.

Does the hotel offer an all-inclusive package that covers meals and drinks for my honeymoon?

5 April 2025

Yes, the resort offers an all-inclusive package that includes breakfast, lunch, and dinner.

Are there cribs available for infants at the hotel?

14 February 2025

Yes, cribs are available but are subject to availability.

Is there a recreational area for teenagers at the hotel?

30 May 2025

There is no dedicated teen club, but teenagers can participate in various activities arranged by the entertainment staff.

Are there scuba diving opportunities nearby?

10 June 2025

Yes, scuba diving is available through an external company.

What benefits come with upgrading to a Club Premium guest?

21 July 2025

Upgrading includes perks like private check-in, pool towels in the room, premium amenities, and priority reservations at a la carte restaurants, among others.

Can guests book airport transfers and participate in water sports?

8 August 2024

Yes, both transportation to and from the airport and water sports services are available at an extra charge.

What are the check-in times for the hotel?

3 September 2024

Check-in is available after 15:00, but if you arrive earlier, you can use the hotel facilities while waiting for your room.

What is the cost of WiFi at the hotel?

15 January 2025

Complimentary WiFi is available for all guests.

What is the minimum age necessary to make a booking at the hotel?

7 October 2025

The minimum age to book a room is 18 years old.